Privacy Policy and Terms of Service

This Privacy Policy governs the manner in which the Rose Moon collects, uses, maintains, and discloses information collected from users of this website. This Privacy Policy applies to the Website and all products and services offered by the Rose Moon

1. Personal Identification Information: We may collect personal identification information from Users in various ways, including but not limited to when Users visit our Website, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. Users may be asked for their name, email address, mailing address, phone number, and payment information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to provide personal identification information, except that it may prevent them from engaging in certain Website-related activities.
2. Non-Personal Identification Information: We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer or device used, and technical information about Users' means of connection to our Website, such as the operating system and the Internet service providers utilized.
3. Web Browser Cookies: Our Website may use "cookies" to enhance the User experience. Users' web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browsers to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Website may not function properly.
4. How We Use Collected Information:

The Rose Moon may collect and use Users' personal information for the following purposes:
- To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Protecting Your Information: We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

By accessing or using the the Rose Moon, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our Website.

1. Ownership and Intellectual Property: The content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of the Rose Moon and is protected by copyright and other intellectual property laws. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this Website.
2. Product Disclaimer: Hapé is a sacred plant medicine; however, it is important to note that the information provided on this Website is for educational purposes only. We do not provide medical or professional advice. The use of Hapé is at your own risk, and it is recommended to consult with a healthcare professional before using Hapé, especially if you have any underlying health conditions or are pregnant or nursing. Our products are not intended to diagnose, treat, cure, or prevent any disease.

1. Product Availability and Pricing: All products featured on our Website are subject to availability. We reserve the right to discontinue or modify any product without prior notice. Prices are subject to change without notice, and we are not liable for any discrepancies in pricing due to technical or human errors.
2. Ordering and Payment: When placing an order, you agree that all information provided is accurate and complete. We accept various payment methods, and all transactions are processed securely. By completing a purchase, you authorize us to charge the designated payment method for the total order amount, including any applicable taxes and shipping fees.
3. Shipping and Delivery: We strive to ship orders promptly; however, delivery times may vary depending on the shipping location and other factors beyond our control. We are not responsible for any delays or damages that occur during transit. Additional fees may apply for international orders, including customs duties and taxes, which are the responsibility of the customer.
4. Return and Refund Policy: Your satisfaction is important to us. If you are not completely satisfied with your purchase, please contact our customer support within [number of days] of receiving your order. We will provide instructions for returning the product in its original condition for a refund or exchange. Please note that certain items, such as opened or used products, may not be eligible for return due to hygiene reasons.
5. Links to Third-Party Websites: Our Website may contain links to third-party websites that are not owned or controlled by the Rose Moon. We are not responsible for the content, privacy policies, or practices of these websites. We encourage you to read the terms and privacy policies of any third-party websites you visit.
6. Limitation of Liability: To the fullest extent permitted by law, the Rose Moon, shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our Website, products, or services.
7. Changes to the Terms of Service and Privacy Policy: We reserve the right to update or modify these Terms of Service and Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this Website. Your continued use of the Website after the posting of changes constitutes your acceptance of the revised terms.
By using our Website, you acknowledge that you have read, understood, and agreed to these Terms of Service and Privacy Policy. If you have any questions or concerns, please contact our customer support. Thank you for choosing Rose Moon Official.